Privacy Policy

1. Introduction

TAX CHECK PRO LTD trading as Get Back Tax ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

TAX CHECK PRO LTD is the data controller for personal information collected through our services. Our registered address is 50 Princes Street, Ipswich, Suffolk, England, IP1 1RJ. Company No: 16573087.

3. Information We Collect

We collect the following types of personal information:

• Identity information (name, title, date of birth, National Insurance number)
• Contact information (address, email, phone number)
• Financial information (bank details, P60s, payslips)
• Employment information (employer details, work history)
• Identity verification documents (passport, driving licence)
• Electronic signatures

4. How We Use Your Information

We use your personal information to:

• Process your tax assessment with HMRC
• Communicate with you about your claim
• Verify your identity and prevent fraud
• Comply with legal and regulatory obligations
• Improve our services

5. Legal Basis for Processing

We process your data based on: (a) your consent; (b) the performance of our contract with you; (c) our legitimate business interests; and (d) compliance with legal obligations.

6. Data Sharing

We may share your information with:

• HMRC (as required to process your claim)
• Service providers who assist in our operations
• Professional advisers (accountants, lawyers)
• Regulatory authorities when required by law

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

8. Data Retention

We retain your personal data for 7 years after the completion of your claim, in line with HMRC requirements. After this period, your data will be securely deleted.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

10. Contact Us

For any privacy-related queries or to exercise your rights, please contact us at [email protected] or write to us at 50 Princes Street, Ipswich, Suffolk, England, IP1 1RJ.

11. Marketing Sources

We may receive your details from third-party marketing partners where you have provided consent to be contacted. Where we receive your information in this way, we will process it in accordance with this Privacy Policy and applicable data protection legislation.

12. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.